Match Payments

Our Thursday game collected cash in a bucket for over a decade — and someone was always a fiver short, always "getting you next week". This page covers the whole payment setup in Capo, from connecting Stripe to handling refunds, so the money side runs itself and nobody has to be the debt collector.

Step 1: Connect Stripe

Everything on this page needs a connected Stripe account — that's where the money lands. Stripe needs to verify your identity first, so have your bank details (account number and sort code or IBAN), date of birth and address ready. Most people finish in under 5 minutes.

How payouts work

Your match fee earnings accumulate in your Stripe balance throughout the week. Stripe typically pays out weekly (e.g. every Monday in the UK) — the exact schedule depends on your country and Stripe settings. You can view your balance, upcoming payouts, and payout history in the Stripe Dashboard (accessible from the Stripe tab).

You can disconnect Stripe at any time — existing paid matches stay in your history, but new payments need a reconnection. Disconnecting switches you back to free matches.

How pricing works

You set the amount you want to receive per player (e.g., £5.00). Capo adds transaction fees on top, so players see the total price when booking (e.g., £5.90).

• •You receive — The exact amount you set, guaranteed for every confirmed booking
• •Players pay — Your amount plus transaction fees (shown clearly at checkout)
• •No surprises — The price shown is the price charged

Payment modes

Each match can have one of four payment modes:

Free

No payment required. Players book with a single tap. This is the default if you haven't connected Stripe.

Pay per match

Everyone pays to book their spot. Payment is required before the booking is confirmed — no "I'll pay later" option.

Pass only

Only players with a valid season pass can book. Great for members-only games.

Pass or pay

The best of both worlds. Pass holders book instantly without paying again. Everyone else pays the match fee at booking. This is ideal for groups with a mix of regulars and casuals.

Setting your default price

Changing payment for a specific match

When creating a match, you can override the payment settings for just that game. Useful for:

• •One-off free games — End of season party, new player trial
• •Different prices — Higher price for a special venue, lower for a quieter week
• •Pass-only events — Exclusive matches for season pass holders

What happens after someone pays

Once the first player pays for a match, the pricing is locked:

• •Price can't change — Everyone pays the same amount
• •Mode can't change — You can't switch from paid to free mid-match
• •Capacity can increase — You can add more spots if needed (new players pay the same price)

This protects players who've already paid — they know the terms won't change after they book.

Refunds and cancellations

When a player cancels: They get an immediate refund minus the transaction fee. The fee is non-refundable because payment processing already happened.

When you cancel a match: All players get a full refund including fees. You cancelled, not them.

When you remove a player: You choose the refund amount — standard (minus fee), full, or no refund.

Refunds are issued immediately. Players typically see funds back in their bank within 5-10 business days (depends on their bank).

Seeing payment status

In the Match Control Centre, you can see at a glance how each player booked:

• •Green — Paid online
• •Blue — Used a season pass
• •White — Admin-added (no payment)

Adding players manually

Even on paid matches, you can still add players yourself through the Match Control Centre. These are recorded as "admin-added" with no charge — useful for guests, subs, or if someone paid you directly.